The Opportunity ReportT3 Sixty · 2024Download PDF
B4

Section B · Organized Real Estate

Maximizing Value Through Consolidated MLSs


MLS organizations should merge, allowing brokers and agents to provide consumers with enhanced information and service, unrestricted by geographic limitations.

Page 66 of the report

In Context

Across the U.S., the number of MLS organizations in each state ranges from one to more than thirty. This fragmentation forces brokerages to navigate different formats and structures to deliver and retrieve listing information. These localized “fiefdoms” are relics of pre-internet systems and are often maintained by state and local Realtor associations that own many of these MLSs. Although some consolidation has occurred over the past two decades, the pace has been too slow. A concerted effort to consolidate is essential for lowering transaction costs, eliminating redundancy, and streamlining operations.

The inconsistency in data type, quality, and format increases the cost of accessing property information, indirectly raising costs for homebuyers and sellers. Many smaller MLSs lack the capital and resources to provide top-tier services to real estate professionals. Maintaining this fragmented structure today is both impractical and unsustainable.

The Opportunity

Industry leaders are advocating for a significant reduction in the number of MLS organizations—by as much as 90 percent. While many brokers express frustration over the number of MLSs and associations, their continued financial support of these entities undermines consolidation efforts. The responsibility for consolidation does however not lie solely with associations. MLSs and brokers must take an active role in driving consolidation.

Brokers must also recognize the long-term impact of not having control over their listing data. To remain relevant and competitive, MLSs need to evolve beyond simply managing listing data and collaborate with brokers to ensure an open flow of information to consumers through brokers and agents.

MLSs could begin to deliver broader datasets—such as migration patterns, property histories, property conditions, and market insights—while modernizing their offerings to help brokers communicate the insights to consumers in a meaningful way. After monetizing the high-value data contributed by agents and brokers, MLS organizations could offer financial incentives to brokers, encouraging better data input. This would create a more sustainable model for MLSs while generating a revenue stream for brokerages.

The future of the real estate industry lies with the MLS, and now is the time to lead.

Perspective

Consumers are largely unaware, and do not care about the geographical boundaries or the large number of MLS organizations. Therefore, the current upheaval in the industry is an ideal time to consolidate the MLS landscape. MLSs must seize this pivotal moment to innovate, creating a more advanced and transparent real estate data ecosystem. This transformation will also provide brokers and agents with the incentive needed to elevate their profession, enhancing the efficiency, transparency, and overall satisfaction of consumers.

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